Privacy Policy

This Privacy Notice explains how we use the personal information that Our Future collects or generates both in relation to the Our Future website (https://www.our-future.io/) and in connection with the charity activities which we undertake.

BACKGROUND

Our Future with its registered office at 1st Floor, 88 Baker Street London W1U 6TQ and with company number 14831946, collects and uses certain Personal Data. Our Future is responsible for ensuring that it uses that Personal Data in compliance with data protection laws, including (but not limited to) the UK General Data Protection Regulation (“UK GDPR”) and any other national, implementing or supplementing Data Protection Legislation including but not limited to the Data Protection Act 2018.

At Our Future we respect your privacy and we are committed to keeping all your Personal Data secure. This Privacy Notice governs the handling of Personal Data by Our Future in the course of carrying on commercial activities.) “This Privacy Notice includes specific information relating to the Plan for Neighbourhoods project delivered in partnership with North East Lincolnshire Council.

At Our Future we respect your privacy and we are committed to keeping all your Personal Data secure. This Privacy Notice governs the handling of Personal Data by Our Future in the course of carrying on commercial activities.

We use the following definitions in this Privacy Notice:

Cookie

means a small text file that includes a small quantity of information sent to the browser of website Users, by a web server, and stored on the hard disk drive of a computer for purposes of archiving, collecting navigation data for statistical analysis purposes, and offering Users services related to their interests or location.

User(s) or You

means the users of the Our Future Website.

Our Future Website

means the Our Future website at https://www.our-future.io/.

Our Future, OFwe or us

means Our Future and other entities of the Our Future group.

Personal Data

means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of, Our Future (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of Our Future or any other person in respect of an individual.

Privacy Notice

means this website privacy notice.

 

 

  1. THE ACTIVITIES WE UNDERTAKE

1.1          We may collect and process your Personal Data for the following activities:

  • Carrying out community engagement activities under the Plan for Neighbourhoods project in Grimsby.
  • Operation, ongoing review and improvement of the Our Future Website;
  • conducting analysis required to detect malicious data and understand how this may affect your IT system;
  • statistical monitoring and analysis of current attacks on devices and systems and for the on-going adaptation of the solutions provided to secure devices and systems against current attacks;
  • compliance with and in order to assess compliance with applicable laws, rules and regulations, and internal policies and procedures; or
  • carrying out legitimate activities relating to our charity;
  • responding to public enquiries;
  • distributing newsletters;
  • making payments to you, if you are a supplier of ours or if we have an obligation to pay you;
  • carrying out other activities, such as charity partner verification in accordance with anti-money laundering (“AML”) legislation;
  • management of IT infrastructure and systems;
  • assessment of your suitability for employment for current and former staff;
  • recruitment;
  • using social media; and
  • commissioning of videos or photographs of events.
  1. THE TYPES OF PERSONAL DATA WE COLLECT

2.1          We may collect and process the following Personal Data about you:

  • Information that you provide to Our Future. This includes information about you that you provide to us. The nature of the activities we undertake will determine the kind of Personal Data we might ask for, though such information may include (by way of a non-exhaustive list):

 

–       basic Personal Data (such as first name; family name; nationality; citizenship; race/ethnicity; education and qualification details; marital status; gender identity and sexual orientation; position in the organisation; organisation name; organisation email address; phone number; postcode; and country);

–       online information, such as your IP address; your location; the domain name of your Internet service provider; information regarding when you access or how you use the Our Future Website;

–       information regarding how long you use various pages or aspects of the Our Future Website;

–       emergency contact details, family members’ and dependents’ details; and

–       any information that you choose to share on the Our Future Website, or when signing up to our newsletter, which may be considered Personal Data.

  • Information that we collect or generate about you. This includes (by way of non-exhaustive list):

–       any information regarding our interactions with you on the Our Future Website;

–       a file with your contact history to be used for enquiry purposes so that we may ensure that you are satisfied with the services which we have provided to you;

–       through our cloud security and web analytics services, traffic and security reports that include information on the internet usage of the organisation’s computer users (e.g. what parts of the Our Futures Website were visited by each User, the number of Users visiting various parts of the Our Future Website, any documents downloaded, security incidents, prevention measures taken by the gateway, etc.);

–       CV details (including previous experience and qualifications);

–       information obtained through an exit interview with you (upon your departure from our organisation), including your reasons for leaving; and

–       diversity monitoring information (including race, ethnic origin, gender and sexual orientation).

  • Information we obtain from other sources. This includes the Personal Data provided to us by third-party service providers, agencies or other publicly available sources where applicable.
  • Cookies.

–       When you visit the Our Future Website, cookies are used to collect technical information about the services that you use, and how you use them.

–       For more information on the cookies used by Our Future, please see Section ‎5 below.

  • Anonymised data.

–       In addition to the categories of Personal Data described above, Our Future will also process further anonymised information and data that is not processed by reference to a specific individual.

  1. HOW WE USE YOUR INFORMATION

3.1          We use Personal Data for a variety of reasons. These include the following:

  • we need to do so in order to perform its contractual obligations with our customers and third-party providers;
  • we have obtained your consent;
  • we have legal and regulatory obligations that we have to discharge;
  • we may need to do so in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings; and
  • the use of your Personal Data as described is necessary for our legitimate business / charitable interests, such as:

o   allowing us to effectively and efficiently manage and administer the operation of our charity;

o   maintaining compliance with internal policies and procedures;

o   monitoring the use of our copyrighted materials;

o   enabling quick and easy access to information regarding our charitable work;

o   offering optimal, up-to-date security solutions for mobile devices and IT systems; and

o   obtaining further knowledge of current threats to network security in order to update our security solutions and provide these to the market.

3.2          We will take steps to ensure that the Personal Data is accessed only by employees of Our Future that have a need to do so for the purposes described in this Privacy Notice.

3.3          Where we use Personal Data we make sure that the usage complies with law and the law allows us and requires us to use Personal Data for a variety of reasons. These include:

  • we need to do so in order to perform its contractual obligations with our customers and third-party providers such as Change Arc Limited;
  • we have obtained your consent;
  • we have legal and regulatory obligations that we have to discharge;
  • we may need to do so in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings; and
  • the use of your Personal Data as described is necessary for our legitimate business interests, such as:

o   allowing us to effectively and efficiently manage and administer the operation of our charity;

o   maintaining compliance with internal policies and procedures;

o   monitoring the use of our copyrighted materials;

o   enabling quick and easy access to information regarding our charitable work on Our Future’s work;

o   offering optimal, up-to-date security solutions for mobile devices and IT systems; and

o   obtaining further knowledge of current threats to network security in order to update our security solutions and provide these to the market.

  1. COOKIES

4.1          We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested.

4.2          You can withdraw any consent to the use of cookies or manage any other cookie preferences by clicking on the cookie preferences icon at the bottom of any page on our site. You can then adjust your settings by using the toggle switches provided. It may be necessary to refresh the page for the updated settings to take effect.

4.3          The table below provides more information about the cookies we use and why:

The cookies we use

Name

Purpose

Whether cookie is essential for us to provide you with a service that you have requested and whether we will seek your consent before we place the cookie

Universal Analytics Google

_ga, _gali, _gat, _gid

This is a web analytics service provided by Google Inc which uses cookies to show us how visitors found and explored our site, and how we can enhance their experience. It provides us with information about the behaviour of our visitors (e.g. how long they stayed on the site, the average number of pages viewed) and also tells us how many visitors we have had.
This cookie collects information in an anonymous form including IP address anonymisation, number of site visitors, and pages visited.
This cookie remains for up to 2 years.
Read Google Analytics Privacy Policy for guidance on how Google uses these cookies and the data generated by them.

No, will therefore request your consent before placing this cookie.

4.4          If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

4.5          For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.

  1. DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES

5.1          We may share your Personal Data within the Our Future group of companies for the purposes described above. We will take steps to ensure that access to Personal Data is restricted to Our Future employees who have a legitimate interest in the purposes described in this Privacy Notice.

5.2          We may also share your Personal Data outside of the Our Future group for the following purposes:

  • With our charity partners. For example, this could include our partners that help us deliver our projects. Personal Data will only be transferred to a charity partner who is contractually obliged to comply with appropriate data protection obligations and the relevant privacy and confidentiality legislation;
  • With public sector delivery partners or commissioners for example, North East Lincolnshire Council for the Plan for Neighbourhoods project in Grimsby.
  • With third party agents and contractors for the purposes of providing services to us (for example, Our Future’s accountants, professional advisors, IT and communications providers and debt collectors). These third parties will be subject to appropriate data protection obligations and they will only use your Personal Data as described in this Privacy Notice;
  • We use third-party marketing and CRM platforms such as Mailchimp and HubSpot to manage subscriptions, distribute newsletters, and communicate with our supporters. By subscribing to our updates, you acknowledge that your personal data will be transferred to these providers for processing in accordance with their respective Mailchimp Privacy Policy and HubSpot Privacy Policy. These providers are contractually bound to protect your data and will not use your information for any other purposes.
  • To the extent required by law, for example if we are under a duty to disclose your Personal Data in order to comply with any legal obligation (including, without limitation, in order to comply with tax reporting requirements and disclosures to regulators), or to establish, exercise or defend its legal rights;
  • If we sell our assets, in which case we may need to disclose your Personal Data to the prospective buyer for due diligence purposes; and
  • If we are acquired by a third party, in which case the Personal Data held by us about you will be disclosed to the third party buyer.
  1. INTERNATIONAL TRANSFERS OF PERSONAL DATA

6.1          Our Future does not transfer your Personal Data to locations outside of your country. However, if this position changes and we transfer your Personal Data to another country outside the UK, we will ensure that it is protected and transferred in a manner consistent with legal requirements.

6.2          If we transfer your Personal Data to another country outside the UK, you can obtain more details of the specific protections given to your Personal Data by contacting us as described in Section 10 below. 

  1. HOW WE SAFEGUARD YOUR INFORMATION

7.1          We have extensive controls in place to maintain the security of our information and information systems. Charity partners’ files are protected with safeguards according to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.

7.2          As a condition of employment, Our Future employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to sensitive Personal Data is limited to those employees who need to it to perform their roles. Unauthorised use or disclosure of confidential charity partners’ information by an Our Future employee is prohibited and may result in disciplinary measures.

7.3          When you contact an Our Future employee about your file, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your file.

  1. HOW LONG WE KEEP YOUR PERSONAL DATA

8.1          How long we will hold your Personal Data for will vary and will be determined by the following cumulative criteria:

  • the purpose for which we are using it – Our Future will need to keep your Personal Data for as long as is necessary for that purpose; and
  • legal obligations – laws or regulation may set a minimum period for which Our Future has to keep your Personal Data.
  1. YOUR RIGHTS

9.1          In all the above cases in which we collect, use or store your Personal Data, you may have the following rights which you can exercise free of charge. These rights include:

  • the right to obtain information regarding the processing of your Personal Data and access to the Personal Data which we hold about you;
  • the right to withdraw your consent to the processing of your Personal Data at any time. Please note, however, that we may still be entitled to process your Personal Data if we have another legitimate reason for doing so. For example, we may need to retain Personal Data to comply with a legal obligation;
  • in some circumstances, the right to receive some Personal Data in a structured, commonly used and machine-readable format and/or request that we transmit those data to a third party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided directly to Our Future;
  • the right to request that we rectify your Personal Data if it is inaccurate or incomplete;
  • the right to request that we erase your Personal Data in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Data, but we are legally entitled to retain it;
  • the right to object to, or request that we restrict, our processing of your Personal Data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Data but we are legally entitled to refuse that request; and
  • the right to lodge a complaint with the relevant data protection regulator if you think that any of your rights have been infringed by us.

9.2          You can exercise your rights by contacting us using the details listed in Section 10 below.

9.3          Further information about your rights may be obtained by contacting the supervisory data protection authority located in your jurisdiction.

  1. QUESTIONS AND CONCERNS

10.1       For further information regarding the processing of your Personal Data by Our Future, this Privacy Notice, questions relating to consent, or in order to exercise the rights mentioned above, please contact our data protection lead using the following contact details:

            Address:                     1st Floor, 88 Baker Street London W1U 6TQ

            Email Address:           hello@our-future.io

10.2       We are usually able to resolve privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive from our data protection lead, you may escalate concerns to the applicable privacy regulator in your jurisdiction. Upon request, Our Future’s data protection lead will provide you with the contact information for that regulator.

11. Specific Activities: Plan for Neighbourhoods – North East Lincolnshire Council

This section supplements this Privacy Notice in relation to the Plan for Neighbourhoods project, a partnership between Our Future and North East Lincolnshire Council.

As part of delivering this project, we may collect and process Personal Data from individuals and organisations participating in the development of the Plan for Neighbourhoods in Grimsby. This may include contact details, opinions or feedback shared via surveys, focus groups, or events, and engagement through the project website.

The purpose of this data collection is to support local community engagement, inform neighbourhood planning decisions, and fulfil the objectives of the project. We rely on the legal bases of public interest and legitimate interests to process this information, and we may also seek consent where required (e.g. for mailing list subscriptions).

Personal Data collected through this project may be shared with North East Lincolnshire Council and project delivery partners where necessary, under appropriate data protection agreements. It may also be processed using third-party platforms such as Mailchimp or HubSpot for email communications, and web analytics tools to improve the project’s online experience.

This clause should be read in conjunction with the rest of Our Future’s Privacy Notice, which continues to apply.